Guard Your Transaction!
Your online transaction still carry some element of risk. With IDRT you can learn to safe your online transaction and phising, and how to prefend then.
Online hoaxes are getting more sophisticated – making it tough to know whether an email, SMS or website is real. It’s important you learn how to spot the fakes so you stay safer online. If you believe you’ve received a phishing email, don’t respond and don’t click on any links or open any attachments. Simply forward the entire email to [email protected] and delete it.
Watch out for deceptive websites in an attempt to steal your private, sensitive information. Always log in to IDRT by opening a new browser and typing in the web address. The term ‘https’ should precede any Web address (or URL) where you enter personal information. The ‘s’ stands for secure.
Phishing emails and SMSs are attempts to fish or “phish” for information so cyber criminals can steal your money or identity. They look similar to genuine emails from businesses you’re already familiar with. They ask you to click on links or attachments to update your personal or financial information or confirm your password.
Never underestimate falling prey to fraudsters even with your mobile devices. Have greater security and peace of mind with these tips:
Here are some common features that may indicate the email is a hoax:
There are many telltale signs of a fraudulent email:
Here are some tips to bear in mind:
Look out for emails or SMS that include:
The buyer asks you to use their shipping account because they can get a discount, they have a preferred vendor they have worked with for years, or their shipping service is cheaper or more reliable. In another variation of the scam, the buyer may also ask you to wire the shipping fees to their preferred shipper.
If you use the buyer’s shipping account, they can easily contact the shipping company and reroute the order to another address. The buyer can then open up a complaint asking for a refund because they didn’t receive their order. Now you aren’t able to prove that the buyer received their order and you have sent out your product, the shipping costs, and your money.
They want you to wire the money to a bogus shipping company so they can steal your money. After you have wired the money you will find out that the order was made with a stolen card or bank account and you may be held liable for returning the funds to the legitimate customer whose account was stolen.
The buyer rerouted the package so they could file a complaint saying that they never received it. Because the shipment was rerouted, you can’t prove the item was delivered to the address on the Transaction Details page. The buyer gets to keep the item and, because the package wasn’t delivered to the address on the Transaction Details page, you aren’t covered by our Seller Protection programme. Unfortunately, you lost the product, shipping fees, and the money. To make it worse, you might also have to pay your shipper an additional rerouting fee.
You receive an order and your customer sends a payment that is more than the purchase price and then asks you to wire them the difference. They may tell you that they accidentally overpaid you, the extra money is for the shipping costs, they’re giving you a bonus for your great service, or the money is for the stress they’ve caused you. They may even ask you to wire the shipping fees to their shipper.
This scammer may have used a stolen credit card, bank account number, or checking account to pay you. Just because a payment has been deposited into your account, doesn’t mean the money is yours to keep. If the legitimate account holder reports unauthorised activity, the money can be withdrawn from your account. If that happens, you’ll lose the money you wired to the fraudster, the product you shipped, shipping costs, and your payment.
We will never ask for the following personal information in an email: